SALESFORCE

Salesforce Workshop Syllabus and Course Delivery

Introduction
The Salesforce Workshop by Vigor EdTech is crafted to provide participants with an in-depth understanding of Salesforce, the world’s leading customer relationship management (CRM) platform. This hands-on workshop focuses on building skills in Salesforce administration, development, and analytics to help participants excel in Salesforce careers and drive business success.

Syllabus Overview

Module 1: Introduction to Salesforce

• Overview of Salesforce CRM and its Ecosystem


• Cloud Computing and Multi-Tenancy in Salesforce


• Salesforce Editions and Licensing


• Salesforce Platform Overview: Sales Cloud, Service Cloud, Marketing Cloud


• Key Features and Benefits of Salesforce

Module 2: Salesforce Administration

• User Management and Security Settings


• Profiles, Roles, and Permission Sets


• Organization Setup: Company Information, Locale, and Currencies


• Object and Data Management
  
  
  
  • Standard and Custom Objects
  
  
  • Fields and Relationships
  
  
  
  


• Workflow Automation
  
  
  
  • Validation Rules
  
  
  • Workflow Rules and Process Builder
  
  
  • Approval Processes
  
  
  
  

Module 3: Salesforce Development

• Introduction to Apex Programming
  
  
  
  • Triggers and Classes
  
  
  • SOQL and SOSL Queries
  
  
  
  


• Visualforce Pages and Components


• Introduction to Lightning Web Components (LWCs)


• Data Integration and API Overview

Module 4: Salesforce Analytics

• Reports and Dashboards


• Salesforce Einstein Analytics (Tableau CRM)


• Creating Advanced Reports


• Data Visualization and Business Intelligence

Module 5: Industry Use Cases and Best Practices

• Real-world Business Scenarios and Solutions


• Customizing Salesforce for Different Industries


• Salesforce Implementation Best Practices

Course Delivery Plan

Workshop Duration

• Total Duration: 5 Days (3 hours/day)


• Mode: Online and Offline (Hybrid Learning)

Day-wise Breakdown

• Day 1: Introduction to Salesforce and its Ecosystem


• Day 2: Salesforce Administration Basics


• Day 3: Advanced Administration and Workflow Automation


• Day 4: Salesforce Development (Apex, Visualforce, and LWCs)


• Day 5: Analytics, Real-World Use Cases, and Q&A

Key Features of the Workshop

• Interactive sessions conducted by Salesforce-certified experts.


• Real-time practice in a Salesforce developer org.


• Step-by-step guidance on implementing workflows and automation.


• Hands-on project work based on real-world use cases.


• Dedicated Q&A sessions for personalized guidance.

Tools and Platforms

• Salesforce Developer Edition Access


• Salesforce Lightning Experience


• Trailhead Learning Platform


• Tools: Data Loader, Workbench, and Postman (for API integrations)

Additional Support

• Learning Resources: Comprehensive eBooks, guides, and course materials.


• Certificate of Completion: A certificate recognized by industry professionals.


• Post-Workshop Support: Access to Vigor EdTech’s Salesforce community for networking and continuous learning.

Enrollment Details

• Workshop Date: New batches start every month.


• Fee Structure: Competitive pricing with early-bird discounts.


• Scholarships: Available for eligible students and non-profit professionals.

Transform your career with Salesforce expertise. Enroll in Vigor EdTech’s Salesforce Workshop to master the art of CRM and drive business success!